Delivery Time= Processing Time + Shipping Time
For every piece in our collection, the estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order.
Processing time differs from product to product. All items are made-to-order and request 3-7 business days to handcraft.
*Please note that the time frame mentioned above does not include production time and account for delays caused by vendors or service and weather disruptions.
|Method||Estimated Time of Arrival||Price|
|Standard Shipping||15 business days(To AU)||A$5.00|
|Expedited Shipping||10 business days(To AU)||A$12.00|
|Urgent Shipping||3-6 business days(To AU)||A$30.00|
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.
• Product ideas: Where we love is home, home that our feet may leave, but not our hearts. We help each other and grow together with our family, just like different branches on the same tree. The heart ornaments symbolize that the intimate relationship between you and your family.
• Product design: This ornament offers 3 layers, including a background layer, a family tree layer, and 3D hearts with names laser engraved.
• Customize as you like: These heart ornaments are customized with the names of your family, and up to 12 names can be customized, which perfectly meets the needs of large families.
• Gift occasion: A thoughtful gift or keepsake for many occasions, including Mother's Day, Father's Day, Christmas, birthdays, housewarming, and many more.
• Note: Please note that the heart will show in italic style at the bottom of the ornament. Also, you can use <3 to represent the heart, and we will fill in the position where you want. The order of customization is from left to right by default.
Measurements: 1-3 Names: 15CM(5.9INCH); 4-7 Names: 22CM(8.7INCH); 8-12 Names: 30CM(11.8INCH)
Weight: 1-3 Names: 96g; 4-7 Names: 130g; 8-12 Names: 232g
Processing time: 5-7days
❶ Number of Heart Ornaments
❷ Enter names
❸ Enter bottom Text
❹ Stand option