(VISA、Mastercard、Maestro、American Express、Discover、Diners Club、JCB)

The credit card companies listed above are the most commonly used.

If your credit card company is not listed, there is no need to worry.

We encourage you to go ahead and make the purchase, as we accept both credit cards and debit cards as payment methods.

Utilize your PayPal account for fast and secure online purchases and payments.

You can still make payments even if you don't have a PayPal account. Simply select "Pay with Credit Card/Debit Card," and you'll be directed to a secure page to enter your card information or safely complete your PayPal payment.

Please note that if the currency in your PayPal account differs from the currency on our website, there may be currency conversion losses.

When using Apple Pay for payments, ensure that your device and operating system are compatible and up to date. Add your payment cards, verify them, and keep your card information updated to prevent any expiration issues.

You can pay for your order using Afterpay. Log in to your Afterpay account and make four equal payments, with the first payment due at the time of purchase. No interest or fees will be charged if you make the remaining payments on time.

To ensure your order is not declined, we suggest the following:

• If you're unable to pay with your debit or credit card:
  • Check the card details to make sure the information is correct, e.g. the expiration date or balance.
  • Make sure you enter the security code correctly - that's the three digit number on the back of your card.
  • Your credit or debit card company may have declined your payment. If this is the case, you will have to discuss it directly with the issuing card company, as we have no access to this information.
  • As an alternate solution, you can try paying with a different card.
• If you're unable to pay with Paypal:

  Check with Paypal to see if your account has a transaction limit.
  If Paypal is still not working, please try payment with a debit or credit card (Visa, MasterCard, Discover, and American Express).

• If you've tried the options above and are still having problems:

  Contact our support-au@callie.com with as many details as you can about the issue - including any error messages you receive, and we'll try to resolve it as soon as we can.

Depending on where you are ordering from, you may incur a 2-3% international transaction fee by your bank. This charge comes directly from your bank and is outside of our control.

Callie takes your personal shopping security very seriously. Every order is processed through a secure checkout system, and we are certified as Level 1 PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information.

We're always investing resources into the latest online security protection, so rest assured, you can shop safely and securely with us!

Coupons can only be used one at a time and cannot be stacked. At the same time, depending on different promotional rules, promotional activities (including free shipping, multi-item discounts, coupons, etc.) may be stackable. For further inquiries, please contact our customer service team.

• If your coupon isn't working, please contact our support-au@callie.com for assistance. Please keep in mind:
  • Only one coupon code can be used per order.
  • The conditions of each promotion vary, so make sure you check the details provided when you receive any codes. Codes may only be valid for certain items, and the majority of codes will have an expiration date or a limited amount. You should be able to find the conditions in the same place you found the code, whether it be through an email or on our website.
  • Some codes are exclusive and may only be valid for specific recipients. Make sure that the account you are currently logged into is the one where you previously received the coupon.

If you have any payment queries or have trouble in the checkout, please contact us support-au@callie.com.